TCS gives Blackhawk Network an edge with Microsoft Cloud

Blackhawk
Network
is
shaping
the
future
of
global
branded
payments
—
from
QR
code
payment
solutions
and
retail
gift
card
programs
to
tailored
incentives
and
reward
programs. 

The
Silicon
Valley-based
company
has
been
expanding
its
global
footprint
through
numerous
creative
acquisitions.
While
each
brought
a
wealth
of
benefits,
the
acquired
companies’
existing
processes
and
platforms
challenged
Blackhawk
Network’s
ability
to
optimize
and
scale
its
go-to-market
strategy. 

To
address
this
issue,
Blackhawk
turned
to
TCS.
With
its
extensive
cloud
experience,
TCS
transformed
Blackhawk’s
ERP
and
CRM
systems
in
tandem,
enabling
the
sales
of
one
set
of
solutions
and
services
to
a
global
customer
base
at
scale.  

In
this
case
study,
Blackhawk
Network’s
Cara
Renfroe
joins
Tata
Consultancy
Services’
Rakesh
Kumar
and
Nilendu
Pattanaik
to
explain
how
TCS
transformed
the
gift
card
company’s
customer
engagement
and
global
operations
on
Microsoft
Cloud.  

Read
more. 

About Author

AndyC

Andy Curtis is an award-winning security consultant, researcher and public speaker. He has been working in the computer security industry since the early 1990s, having been employed by state and federal government, leading healthcare and banking providers across three continents. He has given talks about computer security for some of the world’s largest companies, worked with law enforcement agencies on investigations into hacking groups, and is a regular voice on TV and radio explaining IT security threats.

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