Whilst some SaaS risks are evident and observable, others lurk covertly in plain view, both representing notable hazards to your institution. Research from Wing suggests that a remarkable 99.7% of entities employ applications infused with AI capabilities. These AI-powered tools are essential, furnishing seamless experiences ranging from cooperation and correspondence to task administration and decision-making. However, behind these conveniences lies a mostly unnoticed hazard: the possibility for AI functionalities within these SaaS utilities to jeopardize delicate business data and intellectual assets (IP).
Recent revelations from Wing unveil a startling statistic: 70% of the top 10 most frequently used AI applications may leverage your data for their training models. This approach can extend beyond mere data learning and retention. It may encompass retraining on your data, involving human evaluators in its scrutiny, and even distributing it to external entities.
Oftentimes, these risks are entrenched deep within the intricate details of Terms & Conditions agreements and privacy protocols, outlining data access and intricate opt-out procedures. This stealthy tactic introduces fresh hazards, leaving security groups grappling to maintain authority. This excerpt delves into these dangers, furnishes practical illustrations, and proffers best approaches for fortifying your institution through efficient SaaS security measures.
Four Hazards of AI Training on Your Data
When AI applications employ your data for training, various substantial risks surface, potentially impacting your organization’s confidentiality, integrity, and adherence:
1. Intellectual Property (IP) and Data Breach
One of the most pivotal concerns is the plausible exposure of your intellectual property (IP) and confidential data via AI models. When your corporate data is utilized to train AI, it can inadvertently unveil proprietary facts. This might encompass sensitive business tactics, trade secrets, and confidential correspondences, culminating in significant vulnerabilities.
2. Data Utilization and Dissonance in Interests
AI applications commonly apply your data to boost their capabilities, fostering dissonance in interests. For instance, research from Wing has depicted that a prevalent CRM application harnesses data from its system—including contact data, interaction histories, and client annotations—to train its AI models. This data is utilized to enrich product functionalities and innovate new features. Nonetheless, it could also entail that your rivals, employing the same platform, might gain insights derived from your data.
3. Third-Party Data Transfer
Another notable risk involves the dispersal of your data to external parties. Data amassed for AI training might be reachable by third-party data processors. These collaborations aspire to augment AI performance and propel software innovation, yet they also raise concerns regarding data security. External vendors may lack robust data safeguarding measures, amplifying the peril of breaches and unsanctioned data utilization.
4. Compliance Quandaries
An array of regulations worldwide impose stringent directives on data utilization, retention, and sharing. Ensuring compliance grows more intricate when AI applications train on your data. Non-compliance can culminate in substantial penalties, legal repercussions, and reputational harm. Navigating these regulations demands substantial exertion and expertise, further entangling data oversight.
What Data Are They Actually Using for Training?
Gaining insight into the data employed for training AI models in SaaS applications is vital for assessing potential risks and implementing robust data protection measures. However, a dearth of uniformity and transparency among these applications presents challenges for Chief Information Security Officers (CISOs) and their security squads in identifying the precise data being utilized for AI training. This obscurity raises apprehensions regarding the inadvertent exposure of sensitive particulars and intellectual assets.
