Coles turns GenAI onto 40,000 customer comments a week
Coles Group is using generative AI to distil about 40,000 comments from customers each week into a handful of key...
Coles Group is using generative AI to distil about 40,000 comments from customers each week into a handful of key...
Coles Group has reached a critical mass of AI models in production and is now working to scale its capabilities...
Coles has reported strong digital growth in the 2024 first half-year, with ecommerce sales up 29.2 percent in the period, reaching...
Coles is set to deploy a new analytics suite across its 840 supermarkets that will “connect its C-Suite to the...
Qantas CISO Jeffrey Choi has left the airline for a position as Coles Group’s general manager of cyber security and...
Coles is working to establish a more end-to-end view of IT service delivery, bringing all its telemetry together to resolve...
Coles Group has attributed its sales growth during the latest quarter to its ecommerce channels and said 250 stores will...
Coles Group is seeing a “proliferation” of uses for an enterprise architecture tool it has stood up - from identifying...
Coles Group has named customer experience and digital enablement as one of four "immediate areas of focus" under an evolution...
Coles' Victoria-based customer fulfilment centre (CFC) has been delayed due to construction issues, pushing the timeline out by a year...
Coles Group is deploying 5G fixed wireless to its retail stores and new distribution centres as a failover option in...