Secure Equipment Repair Policy and Confidentiality Agreement

Organizations must frequently work with third parties to repair laptops, desktops, tablets, smartphones, servers and other IT equipment.

This policy from TechRepublic Premium ensures that the organization maintains regulatory and best business practice security compliance while tracking systems when they are being repaired.

From the policy:

If IT equipment must be returned to the manufacturer for repair, the data storage device(s) must be removed prior to the unit being shipped to the manufacturer. If the data storage device must be present in the system for testing and troubleshooting when the unit is sent offsite for repair, all organization data, files and information must be securely removed before the unit is sent to the manufacturer. No data storage device can leave the organization’s custody without a signed Confidentiality Agreement on file from the service provider.

The download comprises a seven-page PDF and Word document.

Previously priced at $49, this is now available to download for $9. Or free with Premium annual subscription: click here to find out more.

TIME SAVED: It took 10 hours of writing, editing and research to create this content.

About Author

AndyC

Andy Curtis is an award-winning security consultant, researcher and public speaker. He has been working in the computer security industry since the early 1990s, having been employed by state and federal government, leading healthcare and banking providers across three continents. He has given talks about computer security for some of the world’s largest companies, worked with law enforcement agencies on investigations into hacking groups, and is a regular voice on TV and radio explaining IT security threats.

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