Rio Tinto adds Workday, ServiceNow to HR transformation architecture

Rio Tinto has progressively revealed more details of a HR transformation it has embarked on, with both Workday and ServiceNow to be deployed across the miner’s global operations.

A series of recent – but now expired – recruitment advertisements shed further light on the project, including the company’s technology choices.

A Rio Tinto spokesperson declined to comment when contacted by iTnews.

The advertisements suggest the company wants to deploy a HR system based on Workday and ServiceNow’s HR service delivery (HRSD) module.

This is in addition to standing up a ‘lakehouse’ environment in Databricks to act as a consolidated store of HR data, which can be tapped for reporting or analysis.

The company recently suggested it hoped to “bring [its] global Workday implementation vision to life” over the next 15 months, suggesting a completion date around September 2024.

“Rio Tinto is looking to implement a new tier one human capital management solution that will impact every employee globally,” the company said in one of the advertisements.

The company indicated that it has appointed a system Integrator on the project, and needed dedicated internal resources to run the program on its end.

The exact architecture and integration between the known elements – Workday, ServiceNow HRSD and Databricks – wasn’t immediately clear.

It’s possible that Workday is the central HR management system, ServiceNow HRSD is to enable some HR process automation, and Databricks is a single source of truth for all HR data (past and present), but the company declined to describe the architecture in more detail.

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AndyC

Andy Curtis is an award-winning security consultant, researcher and public speaker. He has been working in the computer security industry since the early 1990s, having been employed by state and federal government, leading healthcare and banking providers across three continents. He has given talks about computer security for some of the world’s largest companies, worked with law enforcement agencies on investigations into hacking groups, and is a regular voice on TV and radio explaining IT security threats.

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