McAfee 2023 Consumer Mobile Threat Report

Smartphones
put
the
proverbial
world
in
the
palm
of
your
hand—you
pay
with
it,
play
with
it,
keep
in
touch
with
it,
and
even
run
parts
of
your
home
with
it.

McAfee 2023 Consumer Mobile Threat Report


Smartphones
put
the
proverbial
world
in
the
palm
of
your
hand—you
pay
with
it,
play
with
it,
keep
in
touch
with
it,
and
even
run
parts
of
your
home
with
it.
No
wonder
hackers
and
scammers
have
made
smartphones
a
target.
A
prime
one.
 


Each
year,
our



Consumer
Mobile
Threat
Report


uncovers
trends
in
mobile
threats,
which
detail
tricks
that
hackers
and
scammers
have
turned
to,
along
with
ways
you
can
protect
yourself
from
them.
For
2023,
the
big
trend
is
apps.
Malicious
apps,
more
specifically. 
 



Malicious
and
fake
apps
 


Malicious
apps
often
masquerade
as
games,
office
utilities,
and
communication
tools.
Yet
now
with
the
advent
of
a



ChatGPT
AI
chatbot


and


the
DALL-E
2
AI
image
generator,


yet
more
AI-related
malicious
apps
have
cropped
up
to
cash
in
on
the
buzz.
 


And
money
is
what
it’s
all
about.
Hackers
and
scammers
generally
want
your
money,
or
they
want
your
data
and
personal
info
that
they
can
turn
into
money.
Creating
fraudulent
ads,
stealing
user
credentials,
or
skimming
personal
information
are
some
of
the
most
common
swindles
that
these
apps
try.
Much
of
this
can
happen
in
the
background,
often
without
victims
knowing
it.
 


How
do
these
apps
end
up
on
people’s
phones?
Sometimes
they’re
downloaded
from
third-party
app
stores,
which
may
not
have
a
rigorous
review
process
in
place
to
spot
malicious
apps—or
the
third-party
store
may
be
a
front
for
distributing
malware-laden
apps.
 


They
also
find
their
way
into
legitimate
app
stores,
like
Apple’s
App
Store
and
Google
Play.
While
these
stores
indeed
have
review
processes
in
place
to
weed
out
malicious
apps,
hackers
and
scammers
have
found
workarounds.
Sometimes
they
upload
an
app
that’s
initially
clean
and
then
push
the
malware
to
users
as
part
of
an
update.
Other
times,
they
embed
the
malicious
code
so
that
it
only
triggers
once
it’s
run
in
certain
countries.
They
will
also
encrypt
bad
code
in
the
app
that
they
submit,
which
can
make
it
difficult
for
stores
to
sniff
out. 
 


In
all,
our
report
cites
several
primary
ways
how
hackers
and
scammers
are
turning
to
apps
today:
 



  • Sliding
    into
    your
    DMs:


    6.2%
    of
    threats
    that
    McAfee
    identified
    on
    Google
    during
    2022
    were
    in
    the
    communication
    category,
    mainly
    malware
    masqueraded
    as
    SMS
    and
    messaging
    apps.
    But
    even
    legitimate
    communication
    apps
    can
    create
    an
    opportunity
    for
    scammers.
    They
    will
    use
    fraudulent
    messages
    to
    trick
    consumers
    into
    clicking
    on
    a
    malicious
    link,
    trying
    to
    get
    them
    to
    share
    login
    credentials,
    account
    numbers,
    or
    personal
    information.
    While
    these
    messages
    sometimes
    contain
    spelling
    or
    grammar
    errors
    or
    use
    odd
    phrasing,
    the
    emergence
    of
    AI
    tools
    like
    ChatGPT
    can
    help
    scammers
    clean
    up
    their
    spelling
    and
    grammar
    mistakes,
    making
    it
    tougher
    to
    spot
    scam
    messages
    by
    mistakes
    in
    the
    content.
    The
    severity
    of
    these
    Communication
    threats
    is
    also
    evident
    in
    the
    volume
    of
    adults
    (66%)
    who
    have
    been
    messaged
    by
    a
    stranger
    on
    social
    media,
    with
    55%
    asked
    to
    transfer
    money.
     


  • Taking
    advantage
    of
    Bring
    Your
    Own
    Device
    policies:


    23%
    of
    threats
    that
    McAfee
    identified
    were
    in
    the
    app
    category
    of
    tools.
    Work-related
    apps
    for
    mobile
    devices
    are
    great
    productivity
    boosters—categories
    like
    PDF
    editors,
    VPNs,
    messaging
    managers,
    document
    scanners,
    battery
    boosters,
    and
    memory
    cleaners.
    These
    types
    of
    apps
    are
    targeted
    for
    malware
    because
    people
    expect
    the
    app
    to
    require
    permissions
    on
    their
    phone.
    Scammers
    will
    set
    up
    the
    app
    to
    ask
    for
    permissions
    to
    storage,
    messaging,
    calendars,
    contacts,
    location,
    and
    even
    system
    settings,
    which
    scammers
    to
    retrieve
    all
    sorts
    of
    work-related
    information. 
     


  • Targeting
    teens
    and
    tween
    gamers
    with
    phones:


    9%
    of
    threats
    that
    McAfee
    identified
    were
    casual,
    arcade,
    and
    action
    games.
    Malicious
    apps
    often
    target
    things
    that
    children
    and
    teens
    like,
    such
    as
    gaming,
    making
    videos,
    and
    managing
    social
    media.
    The
    most
    common
    types
    of
    threats
    detected
    within
    the
    gaming
    category
    in
    2022
    were
    aggressive
    adware—apps
    that
    display
    excessive
    advertisements
    while
    using
    the
    app
    and
    even
    when
    you’re
    not
    using
    it.
    It’s
    important
    to
    make
    sure
    that
    kids’
    phones
    are
    either
    restricted
    from
    downloading
    new
    apps,
    or
    that
    they’re
    informed
    and
    capable
    of
    questioning
    suspicious
    apps
    and
    identifying
    fraudulent
    ones.
     



How
you
can
avoid
downloading
malicious
and
fake
apps
 


For
starters,
stick
with
legitimate
apps
stores
like


Google
Play
and
Apple’s
App
Store,
which
have
measures
in
place
to
review
and
vet
apps
to
help
ensure
that
they
are
safe
and
secure.
And
for
the
malicious
apps
that
sneak
past
these
processes,
Google
and
Apple
are
quick
to
remove
malicious
apps
once
discovered,
making
their
stores
that
much
safer.
 



1)
Review
with
a
critical
eye.


As
with
so
many
attacks,
hackers
rely
on
people
clicking
links
or
tapping
“download”
without
a
second
thought.
Before
you
download,
take
time
to
do
some
quick
research.
That
may
uncover
some
signs
that
the
app
is
malicious.
Check
out
the
developer—have
they
published
several
other
apps
with
many
downloads
and
good
reviews?
A
legit
app
typically
has
quite
a
few
reviews,
whereas
malicious
apps
may
have
only
a
handful
of
(phony)
five-star
reviews.
Lastly,
look
for
typos
and
poor
grammar
in
both
the
app
description
and
screenshots.
They
could
be
a
sign
that
a
hacker
slapped
the
app
together
and
quickly
deployed
it.
 



2)
Go
with
a
strong
recommendation.


Yet
better
than
combing
through
user
reviews
yourself
is
getting
a
recommendation
from
a
trusted
source,
like
a
well-known
publication
or
from
app
store
editors
themselves.
In
this
case,
much
of
the
vetting
work
has
been
done
for
you
by
an
established
reviewer.
A
quick
online
search
like
“best
fitness
apps”
or
“best
apps
for
travelers”
should
turn
up
articles
from
legitimate
sites
that
can
suggest
good
options
and
describe
them
in
detail
before
you
download.
 



3)
Keep
an
eye
on
app
permissions.


Another
way
hackers
weasel
their
way
into
your
device
is
by
getting
permissions
to
access
things
like
your
location,
contacts,
and
photos—and
they’ll
use
sketchy
apps
to
do
it.
So,
check
and
see
what
permissions
the
app
is
requesting.
If
it’s
asking
for
way
more
than
you
bargained
for,
like
a
simple
game
wanting
access
to
your
camera
or
microphone,
it
may
be
a
scam.
Delete
the
app
and
find
a
legitimate
one
that
doesn’t
ask
for
invasive
permissions
like
that.
If
you’re
curious
about
permissions
for
apps
that
are
already
on
your
phone,



iPhone
users
can
learn
how
to
allow
or
revoke
app
permission
here
,
and



Android
can
do
the
same
here
. 



4)
Protect
your
smartphone
with
security
software.


With
all
that
we
do
on
our
phones,
it’s
important
to
get
security
software
installed
on
them,
just
like
we
install
it
on
our
computers
and
laptops.
Whether
you
go
with



comprehensive
online
protection
software


that
secures
all
your
devices
or



pick
up
an
app
in
Google
Play


or



Apple’s
App
Store
,
you’ll
have
malware,
web,
and
device
security
that’ll
help
you
stay
safe
on
your
phone. 
 



5)
Update
your
phone’s
operating
system
.


Together
with
installing
security
software,
keeping
your
phone’s
operating
system
up
to
date
can
help
to
keep
you
protected
from
most
malware. Updates
can
fix
vulnerabilities
that
hackers
rely
on
to
pull
off
their
malware-based
attacks—it’s
another
tried
and
true
method
of
keeping
yourself
safe
and
your
phone
running
great
too.
 



Protecting
yourself
while
using
apps
 


Who
can
you
trust?
As
for
scammers
who
use
legitimate
communications
apps
to
lure
in
their
victims,
McAfee’s
Mobile
Research
team
recommends
the
following:
 


  • Be
    suspicious
    of
    unsolicited
    emails,
    texts,
    or
    direct
    messages
    and
    think
    twice
    before
    you
    click
    on
    any
    links.
     

  • Ensure
    that
    your
    mobile
    device
    is
    protected
    with
    security
    solutions
    that
    includes
    features
    to
    monitor
    and
    block
    potentially
    malicious
    links,



    such
    as
    the
    web
    protection
    found
    in
    our
    own
    online
    protection
    software
    . 

  • Remember
    that
    most
    of
    these
    scams
    work
    because
    the
    scammer
    creates
    a
    false
    sense
    of
    urgency
    or
    preys
    on
    a
    heightened
    emotional
    state.
    Pause
    before
    you
    rush
    to
    interact
    with
    any
    message
    that
    is
    threatening
    or
    urgent,
    especially
    if
    it
    is
    from
    an
    unknown
    or
    unlikely
    sender.
     

  • If
    it’s
    too
    good
    to
    be
    true,
    it
    probably
    is.
    Whether
    it’s
    a
    phony
    job
    offer,
    a
    low
    price
    on
    an
    item
    that’s
    usually
    expensive,
    a
    stranger
    promising
    romance,
    or
    winnings
    from
    a
    lottery
    you
    never
    entered,
    scammers
    will
    weave
    all
    kinds
    of
    stories
    to
    steal
    your
    money
    and
    your
    personal
    information.
     



Get
the
full
story
with
our
Consumer
Mobile
Threat
Report
 


The
complete
report
uncovers
yet
more
mobile
trends,
such
as
the
top
mobile
malware
groups
McAfee
identified
in
2022,
predictions
for
the
year
ahead,
ways
you
can
keep
your
children
safer
on
their
phones,
and
ways
you
can
keep
yourself
safer
when
you
use
your
phone
for
yourself
and
for
work. 
 


The
full
report
is
free,
and
you
can
download
it



here
. 

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