Kyndryl unevils Cybersecurity Incident Response and Forensics Service
IT
infrastructure
services
provider
Kyndryl
has
unveiled
a
Cybersecurity
Incident
Response
and
Forensics
(CSIRF)
service
to
help
customers
proactively
prepare
for
and
respond
to
threats
by
applying
the
latest
threat
intelligence
and
experience
from
Kyndryl’s
deep
domain
security
experts.
The
new
service
helps
customers
investigate
and
respond
to
a
detected
security
incident
by
leveraging
capabilities
such
as
incident
triage,
incident
response,
threat
intelligence,
compliance
monitoring
and
management.
Customers
may
also
select
proactive
services
that
may
significantly
reduce
the
time
to
respond
to
an
incident.
Kyndryl’s
CSIRF
service
provides
integrated
and
seamless
incident
response
(IR)
support,
forensics,
and
recovery
capability
to
help
customers
analyse,
identify,
compare,
and
understand
the
evidence
and
causes
of
a
cyber
incident.
In
the
event
of
an
occurrence,
such
as
ransomware,
Kyndryl’s
CSIRF
experts
provide
on-demand,
hands-on
support
to
assist
in
resolving
threats
to
a
customers
business.
“Cyber
resilience
is
the
ability
to
anticipate,
protect
against,
withstand,
and
recover
from
adverse
conditions,
stresses,
attacks,
and
compromises
of
cyber-enabled
business,”
says
Kris
Lovejoy,
Kyndryl
Security
and
Resiliency
Global
Practice
Leader.
“CSIRF
discovers
and
responds
to
detected
security
incidents
and
provides
advanced
threat
detection
response
and
forensics,
said
“Kyndryl’s
CSIRF
is
intended
to
shift
the
cybersecurity
field,
from
simply
security
to
one
of
cyber
resilience.”
Lovejoy
says
the
new
CSIRF
service
complements
Kyndryl’s
Recovery
Retainer
Service,
which
is
designed
to
help
customers
recover
and
rebuild
their
environments
after
catastrophic
events.
When
coupled
with
the
Recovery
Retainer
Service,
CSIRF
provides
on-demand
availability
of
qualified
experts
that
can
effectively
help
customers
recover
from
and
mitigate
the
impact
of
cyberattacks.
As
a
result,
customers
can:
o
Have
access
to
cyber
recovery
experts
with
response
time
SLAs
o
Reduce
the
incident
window,
severity
and
impact
o
Reduce
mean
time
to
recover
(MTTR)
o
Maintain
trust
with
internal
stakeholders,
customers
and
regulatory
authorities
Kyndryl’s
CSIRF
experts
provide
investigative,
forensic,
and
incident
response
services
that
can
help
suppress
an
immediate
threat,
determine
the
root
cause
of
an
attack,
identify
the
scope
of
exposure,
and
set
the
stage
for
a
recovery.
“Kyndryl’s
approach
to
enabling
resiliency
and
recovery
is
founded
on
an
approach
that
involves
consistent
touchpoints
with
customers,
to
maintain
an
interactive
relationship
with
Kyndryl
throughout
the
term
of
the
service,”
says
Lovejoy.
“This
technique
benefits
both
the
customers
and
Kyndryl
as
it
allows
frequent
and
productive
opportunities
to
discuss,
address
and
adjust
how
to
improve
and
enhance
the
customers
cyber
resilience
plan
and
posture.”
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