Energy Queensland, the state’s government-owned electricity generator, distributor and retailer, is seeking a chief information officer (CIO).
The $30 billion enterprise is advertising a role currently held in an acting capacity by Sharyn Scriven.
The CIO will be in charge of Energy Queensland’s digital division, and will be responsible for “delivering enabling, safe and prudent digital and cyber solutions that enable the business to operate safely and effectively while optimising the digital experience for customers, communities and employees.”
The role reports to the CEO.
Energy Queensland operates generation, poles and wires, and a renewable energy business under the Energex, Ergon Energy, and Yurika brands.
The organisation has been busy since restructuring its IT operations in 2019.
Last year, the organisation opened a new contact centre in Mackay, and launched the replacement of Ergon Retail’s customer information system with a cloud-based system.
In its 2022-2023 annual report [pdf] released last October, Energy Queensland also reported growing engagement with digital channels.
It claimed “900,000 self-service transactions performed on digital channels, and over 63 percent [of customers] now benefitting from our e-billing platform.”
It also uses 4G/5G private networking in remote operations such as its Clarke Creek wind farm.
The CIO, the advertisement said, needs to have experience in “wide scale transformational change involving a large, diverse and geographically dispersed workforce and in an industrial landscape.”
The CIO will also have responsibility for the “continuous deployment of [the] latest cyber security methods, technologies and process, to protect the organisations and comply to SoCI [security of critical infrastructure] and NEM [National Energy Market] obligations”.
Scriven stepped into the role when Marianne Vosloo left in July 2023 after three years as CIO.
Energy Queensland declined iTnews’ request for comment.
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