Anthropic plans to change enterprise data retention policy
Key points
- Anthropic plans to give enterprise customers greater control over their data, shifting its data retention policy for the Claude chatbot maker.
- Business customers will still need to retain data for 30 days but can now keep it on their own cloud infrastructure, under a new safety system expected to roll out later this year.
- The changes follow months of coordination with over 100 customers, including Salesforce, and come after rival OpenAI announced a safety system that avoids retaining customer data.
Anthropic plans to let enterprise customers exercise greater control over their data when using its advanced AI models, marking a shift in the Claude chatbot maker’s data retention policy.
The company is expected to roll out a new safety system later this year, the person said.
Under the changes to the data retention policy, Anthropic will still require business customers to retain data for 30 days but will give them the option to keep it on their own cloud computing infrastructure, the source said.
The proposed changes have been in the works for months, and Anthropic has been coordinating with over 100 customers, including Salesforce, to develop the system, the person said.
Bloomberg News first reported the development.
Anthropic had said in June it would require 30-day retention of all enterprise customer traffic on its more powerful Fable and Mythos models, as well as future frontier models, to help guard against potential cyberattacks using its technology.
On Wednesday, rival OpenAI announced a safety system that avoids retaining customer data, while still being able to identify potential misuse of the technology.
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