We
just
welcomed
the
new
year.
And
like
many,
the
Lumify
Team
(previously
known
as
DDLS)
has
carved
out
time
to
set
goals
and
review
milestones.
Part
of
this
review
includes
discussions
on
people’s
career
development
and
the
skills
they
will
need
for
the
year
ahead.
While
we
cannot
predict
the
future
as
accurately,
it
is
what
we
make
it.
And
it
is
critical
to
understand
the
skills
with
the
most
demand
this
year
and
the
trends
that
factor
into
them.
Top
tech
skills
in
2023
Last
October,
the
National
Skills
Commission
released
the
2022
Skills
Priority
List
(SPL).
This
list
identifies
occupations
in
Australia
that
are
in
shortage
today,
shedding
light
on
future
demand.
The
2022
SPL
indicates
shortages
in
286
occupations
(a
jump
from
153
in
2021).
And
in
its
top
20,
Software
and
Applications
Programmers
rank
second.
With
ICT
Business
and
Systems
Analysts
and
Contract,
Program
and
Project
Administrators
at
8
and
13,
respectively.
Here,
we
dive
into
the
details
of
the
top
technology
roles
based
on
the
SPL
and
insights
from
customers.
More
traditional
project
management
disciplines
such
as
PRINCE2
remain
consistently
strong,
with
most
people
who
undertake
training
achieving
Practitioner
levels
of
knowledge.
Agile
methodologies
are
snapping
on
the
heels
of
waterfall
project
management
methodologies.
Deciding
which
training
path
to
pursue
is
key.
The
Institute
of
Project
Management
notes
that
project
managers
are
responsible
for
directing
the
consumption
of
financial,
material,
time
and
human
resources
towards
change
and
transformation
initiatives.
As
organisations
have
embraced
cloud
technologies
and,
in
some
cases,
depreciated
on-premise
technology,
service
management
is
more
important
than
ever.
ITIL
Foundation
remains
the
most
popular
course
in
every
Lumify
location.
Cybersecurity
training
is
the
fastest-growing
portfolio
in
Lumify.
We’ve
seen
demand
in
end-user
awareness
at
one
end
of
the
risk
spectrum,
through
to
the
CISSP
(Certified
Information
Systems
Security
Professional)
certification
that
has
a
high
barrier
to
entry.
It
is
evident
that
the
market
is
tuned
in
to
the
risk
of
not
acquiring
cyber
skills.
BA
has
always
been
a
strong
performer
for
Lumify.
We
anticipate,
on
the
back
of
a
course
update,
AgileBA
to
be
in
demand
this
year.
This
could
be
driven
by
the
need
to
maintain
control
over
resources
in
this
uncertain
market.
A
Business
Analyst’s
responsibilities
include
analysing
and
monitoring
data
and
then
using
it
to
make
informed
decisions
regarding
business
processes
and
where
an
organisation
can
improve.
It’s
been
five
years
since
we
saw
the
pivot
from
mostly
training
for
on-premise
technologies
to
acquiring
skills
for
cloud-based
technology.
A
key
change
here
has
been
the
rise
of
demand
in
the
SMB
space
as
smaller
organisations
see
the
value.
There
is
also
a
focus
on
cloud
expertise
in
the
top
4
cloud
vendors:
AWS,
Microsoft,
Google
Cloud
Platform
and
VMware.
Top
Soft
Skills
in
2023
and
Beyond
As
hybrid
work
and
digitisation
projects
kick
into
high
gear,
the
need
for
soft
skills
cannot
be
overstated.
Deloitte
Access
Economics
forecasts
that
soft-skill-intensive
occupations
will
make
up
two-thirds
of
all
jobs
by
2030.
Based
on
the
high
volume
of
requests
for
professional
development
training,
we
have
found
these
to
be
the
top
soft
skills.
1.
Teamwork
With
teams
from
separate
locations,
time
zones
and
cultures,
collaboration
skills
are
essential.
You
can
gain
the
skills
needed
to
build
teamwork
through
training
in
Facilitation,
Managing
the
Workplace
and
Dealing
with
Difficult
People.
2.
Communication
As
technology
professionals
influence
the
business
strategy,
their
ability
to
communicate
becomes
more
critical.
Learning
Communications
Skills,
Presentation
Skills,
Active
Listening,
and
Business
Writing
helps
professionals
get
their
point
across
to
different
stakeholders
about
very
technical
project
updates.
3.
Adaptability
In
the
last
three
years,
we
have
seen
the
VUCA
world
in
action
–
volatile,
unpredictable,
complex
and
ambiguous.
Organisations
and
people
need
to
be
able
to
adapt.
But
not
everyone
can
naturally
cope
in
the
face
of
adversity.
It
takes
skill,
practice
and
community.
Professionals
can
strengthen
their
adaptability
muscles
with
training
in
Emotional
Intelligence
and
Resilience.
4.
Time
management
As
we
explore
emerging
technologies,
responsibilities
will
pile
up,
and
the
lines
between
roles
will
blur.
So,
Time
Management
skills
are
crucial.
Professionals
can
and
should
learn
to
estimate
the
time
and
resources
needed,
delegate
tasks,
manage
meetings
and
manage
crises
for
complex
projects.
5.
Interpersonal
skills
Many
of
our
students
have
found
themselves
managing
the
technology
AND
managing
relationships
with
vendors
and
partners.
So
interpersonal
skills
will
come
into
play
more
frequently.
IT
professionals
are
expected
to
contribute
to
recruitment,
bidding
and
negotiation
decisions
too.
Growing
ICT
departments
branching
out
to
different
focus
areas
require
that
you
develop
staff
with
leadership
skills
and
coaching
and
mentoring
skills.
There’s
some
light
at
the
end
of
the
tunnel.
The
skill
shortage
is
expected
to
ease,
albeit
gradually.
And
while
there
are
those
tasked
to
find
solutions
to
it
on
the
national
level,
you
can
take
immediate
actions
for
your
organisation
or
for
your
career.
Employers
can
strengthen
their
Employee
Value
Proposition
(EVP)
to
align
with
current
staff
priorities.
Part
of
this
EVP
should
be
embedding
skills
training
into
the
culture.
And
employees
can
plan
for
their
learning
goals
for
the
year
to
improve
their
technical
capabilities
and
soft
skills.
Meeting
the
demand
with
Lumify
Over
the
past
30
years,
DDLS
has
expanded
its
services
into
new
industries
and
regions.
In
December
2022,
we
consolidated
all
this
growth
under
one
roof
and
under
a
new
brand
—
the
Lumify
Group.
Lumify
comes
from
the
verb
{lu-mi-fy},
which
means
to
‘illuminate
and
enlighten
through
learning’
–
with
‘Lum’
meaning
bright
and
clear,
and
‘Ify’
meaning
to
cause
to
become.
We
aim
to
provide
customers
with
access
to
our
broader
offering.
With
one
brand,
no
siloes,
700+
ICT
courses,
ten
campuses
in
the
Asia
Pacific
and
the
many
trainers
you
love,
we
look
forward
to
supporting
you
in
2023
and
beyond.
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