Tool Overload: Reasons Why Managed Service Providers Are Still Struggling with Numerous Cybersecurity Solutions in 2024
Key Points
- Complex Tool Environment: Delve into the extensive range of cybersecurity solutions utilized by Managed Service Providers, emphasizing the common issue of coordinating multiple systems that may duplicate functions but lack cohesion.
- Primary Cybersecurity Obstacles: Explore the key hurdles faced by Managed Service Providers, including challenges in integration, limited visibility across systems, and the elevated expense and complexity of managing diverse solutions.
- Effective Approaches and Tactics: Present strategic methods and resolutions, such as merging solutions into unified platforms to enhance effectiveness, decrease expenses, and enhance overall cybersecurity management.
Managed Service Providers (MSPs) have become crucial for the IT security of numerous businesses, leading to a significant expansion in the range of tools available to them. However, this abundance of choices comes with its downsides. The issue lies not just in selecting the correct tools but also in efficiently blending and overseeing them to guarantee seamless security coverage and operational efficiency. This article examines the primary tools and software utilized by MSPs and the difficulties associated with having an excess of tools.
How Can an MSP Get Started?
MSPs depend on various tools to safeguard their clients’ IT infrastructure, automate daily processes, manage permissions, and simplify billing procedures.
But, does possessing an excessive number of tools benefit them?
In this blog post, we will analyze the prominent tools and software that MSPs engage with and the challenges that arise from an overflow of tools.
The Primary Issues of an Excess of Tools
MSPs possess an array of tools in their toolkit.
There exist several hurdles that MSPs confront due to the utilization of multiple security solutions.
A recent study discovered that 36% of MSPs utilize more than 10 cybersecurity solutions, and 30% partner with four to five vendors to deliver services to clients. This leads to tool sprawl and heightens the risk of security loopholes, potentially resulting in a security breach.
However, that’s not all.
Here are some other vital challenges to bear in mind:
- Incorporation Challenges: Merging diverse solutions can be intricate, and specific tools might not be compatible with each other. The existence of API restrictions relating to customizability and functionality may also pose a concern. Furthermore, modifying one tool could disrupt existing integrations with other tools.
- Constrained Visibility: With numerous tools, each might provide insights into distinct security facets, generating multiple blind spots that might affect overall clarity. This poses a significant risk for client staff who connect to the company network over unsecured links and share sensitive information, heightening the threat of a breach on all endpoints.
- Elevated Expenses: Each tool incurs individual costs. MSPs must allocate funds for continual maintenance and support for each security solution, as well as separate licensing charges. Certain security tools might demand dedicated hardware or infrastructure resources to function effectively. As evident, expenses accumulate rapidly. Additionally, the issue of vendor dependence could substantially increase costs over time.
Moreover, the concern of a potential breach looms.
What is the protocol in the event of a breach?
Who bears responsibility? Is it the MSP? The third-party software provider? Or the client?
Cyber insurance can help safeguard your business in such scenarios and ensure the protection of all digital assets, irrespective of the tools and software services utilized. Don’t leave anything to chance.
Alert Exhaustion: Excess Tools, Excessive Noise
As MSPs rely on numerous independent cybersecurity solutions to manage daily tasks, they are inundated with a high volume of alerts and vast quantities of data that need to be processed and evaluated. This influx of information often results in alert exhaustion, where critical alerts get lost amid an avalanche of notifications, many of which could be false positives.
Alert exhaustion can lead to substantial delays in response times, potentially allowing critical vulnerabilities to go unnoticed until a breach occurs. By consolidating cybersecurity solutions into a single platform, MSPs can streamline processes, reduce alert fatigue, and enhance their ability to respond promptly to emerging threats. This is precisely where Guardz excels.
Guardz Comprehensive Cybersecurity Platform: A Revolutionary Tool for MSPs
Guardz aids in thwarting tool sprawl by supplying MSPs with a centralized viewpoint of all crucial risks through a single interface. The Guardz unified cybersecurity platform encompasses email security, endpoint security, secure web browsing, phishing simulation, DLP, cyber insurance, and more to furnish you with user-oriented and automated threat identification and response, instilling confidence in your clients that their business is shielded from internal threats.
Guardz monitors threats across various attack vectors continuously and ranks them based on risk severity. This guarantees uniform security protocol implementation across all frameworks and optimal resource allocation. Safeguard all devices and oversee your organization’s assets through a unified interface.
Protect your critical assets and fortify your business against potential breaches with Guardz.
Book a demo for further insights.
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