The Excessive Tools Dilemma: Reasons Why Managed Service Providers are Still Overwhelmed with Numerous Security Tools in 2024
Main Points
- Complex Tool Environment: Investigate the vast range of cybersecurity tools utilized by MSPs, emphasizing the common hurdle of handling multiple systems with potential redundancy yet lacking cohesion.
- Predominant Security Obstacles: Elaborate on the primary hardships MSPs encounter, encompassing integration dilemmas, inadequate cross-system visibility, and the elevated expenses and intricacies of sustaining diverse tools.
- Efficient Solutions and Tactics: Present strategic methods and resolutions, like consolidating tools into unified platforms to boost productivity, cut expenses, and enhance overall cybersecurity management.
As Managed Service Providers remain pivotal for the IT security of numerous enterprises, the range of tools at their disposal has expanded significantly. Nevertheless, this abundance of choices brings its challenges. The struggle lies not only in selecting the correct tools but also effectively merging and overseeing them to guarantee seamless security coverage and operational effectiveness. This article scrutinizes the top tools and software MSPs leverage and the hurdles linked with an excess of tools.
How Should an MSP Commence?
MSPs depend on a variety of tools to safeguard their clients’ IT, automate daily operations, regulate access rights, and streamline billing procedures.
But is having an excessive number of tools beneficial?
In this blog post, we shall examine the primary tools and software used by MSPs and the challenges associated with an overabundance of tools.
The Key Hurdles of Having an Abundance of Tools
MSPs possess a multitude of tools in their arsenal.
Multiple security tools pose several impediments for an MSP.
A recent survey revealed that 36% of MSPs utilize more than 10 cybersecurity tools, while 30% rely on four to five vendors for client services. This engenders tool sprawl and heightens the risk of security coverage gaps, potentially leading to breaches.
However, that’s not all.
Here are a few other essential challenges to consider:
- Compatibility Challenges: Integrating diverse tools can be intricate, and certain tools might be incompatible with others. API restrictions in terms of adaptability and functionality could exist. Furthermore, modifications made to one tool could disrupt established integrations with other tools.
- Restricted Insight: With numerous tools, each might offer insights into specific security facets, creating numerous blind spots that could affect the overall visibility. This is especially worrying for client employees who access the corporate network via unsecured connections and share sensitive data, heightening the risks of a breach on all endpoints.
- Rising Expenditures: Each tool incurs an individual cost. MSPs must also allocate funds for continual upkeep and support for each security tool, along with separate licensing charges. Certain security tools might necessitate dedicated hardware or infrastructure resources for effective operation. The expenses accumulate rapidly. Furthermore, vendor lock-in could substantially escalate costs over time.
Moreover, the looming concern of a breach prevails.
What occurs during a breach event?
Who bears responsibility? Is it the MSP? The third-party software provider? Or the client?
Cyber insurance can shield your business from such incidents, ensuring the safety of all digital assets, no matter the tools and software services employed. Do not leave anything to chance.
Alert Exhaustion: Coping with Excessive Tools and Information Overload
Due to the extensive use of standalone cybersecurity tools to handle daily tasks, MSPs grapple with an overwhelming volume of alerts and data that necessitate intake and examination. This inundation of information frequently leads to alert exhaustion, where critical notifications are buried under a plethora of alerts, many of which might be false positives.
Alert exhaustion can delay responses significantly, potentially enabling crucial vulnerabilities to evade detection until a breach occurs. By merging cybersecurity tools into a unified platform, MSPs can refine operations, minimize alert fatigue, and boost their capacity to respond effectively to emerging threats. This is where Guardz excels.
Guardz Unified Cybersecurity Platform: Transforming the MSP Landscape
Guardz combats tool sprawl by offering MSPs a centralized perspective of all critical risks from a unified interface. The Guardz unified cybersecurity platform encompasses email security, endpoint security, secure web browsing, phishing simulation, DLP, cyber insurance, and more to present you with user-focused and automated threat detection and response, reassuring your clients that their business is safeguarded from within.
Guardz continuously scans for threats across multiple attack vectors and prioritizes them based on risk severity. This ensures consistent application of security policies across all environments, alongside efficient resource allocation. Secure all devices and monitor your organization’s assets from a unified platform.
Preserve what is essential and fortify your business against potential breaches with Guardz
Book a demo for additional insights.
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