Sophos recognized as a Top Performer in the 2024 IDC MarketScape for MDR Solutions in Europe
We are thrilled to announce that Sophos has been recognized as a Top Performer in the IDC MarketScape: Assessment of European Managed Detection and Response (MDR) Solutions 2024 (document # EUR151172124, September 2024).
The IDC MarketScape analysis assesses the competencies and operational approaches of vendors offering managed detection and response services in Europe, positioning Sophos in the Top Performers Segment.
This recent acknowledgment builds on Sophos’ previous recognition as an MDR Top Performer in the global evaluation – IDC MarketScape: Evaluation of Global Managed Detection and Response (MDR) Solutions 2024 (document #US49006922, April 2024).
With extensive experience and expertise in the cybersecurity technology sector, Sophos possesses substantial knowledge of the impact and evolution of cyber threats across enterprise systems. Since embarking on its MDR journey through a series of acquisitions in 2019, the company has prioritized building highly skilled teams of security analysts to deliver its human-centric services. The inclusion of an unlimited and unrestricted incident response provision adds significant value. For organizations seeking an MDR partner with deep security proficiency and a hands-on approach that engages with them from initial engagement to resolution, Sophos presents a compelling choice.
– IDC MarketScape: Assessment of European Managed Detection and Response Solutions 2024
A Leading Player in the European MDR Sector
Sophos has established itself as a prominent global player in the realm of managed detection and response (MDR) services, safeguarding a substantial number of clients. As per the latest IDC MarketScape report, Sophos “boasts a client base of over 23,000 MDR customers globally, solidifying its position as one of the key players in terms of customer reach. In Europe, the company served over 5,000 distinct MDR customers by the conclusion of 2023, with a majority comprising organizations with fewer than 250 employees.”
The IDC MarketScape evaluation also underscores Sophos’ geographical presence catering to European data hosting prerequisites:
For data hosting, Sophos operates telemetry processing within the same region as the client’s account provisioning. In the European context, Sophos is hosted in the UK & Ireland, and Germany AWS regions.
Sophos’ MDR services feature proficient threat analysts based in the UK, Ireland, and Germany, along with dedicated teams in North America, India, and Australia, enabling round-the-clock coverage for European clients.
Distinctive Advantage of Unlimited Incident Response
According to the IDC MarketScape, a crucial aspect distinguishing MDR services is their incident response capabilities, a sentiment we echo. Sophos provides two MDR service tiers – MDR Complete and MDR Essentials, tailored to align with client maturity levels. MDR Complete from Sophos incorporates an exclusive, unrestricted, comprehensive incident response service to neutralize threats.
Clients opting for the entry-level Sophos MDR Essentials tier benefit from a flexible array of incident response options, as outlined in the IDC MarketScape study:
MDR Essentials clients receive a Threat Response service committed to halting and containing all active assaults. Additionally, MDR Essentials customers can opt to procure an Incident Response retainer for supplementary coverage in addition to the fundamental service components offered. This flexibility allows clients starting with MDR Essentials the option to either add the IR retainer or upgrade to the full suite of MDR Complete services (complete with all additional functionalities).
Both service tiers encompass expert-led investigation and response, along with threat hunting available 24/7.
Robust Collaborations, Partnerships, and Integrations
The IDC MarketScape highlights Sophos’ strategic collaboration with Tenable for Sophos Managed Risk, a new service focusing on vulnerability and attack surface management, along with the alliance with backup provider Veeam, emphasizing the advantages of shared partnerships and customer bases.
The report emphasizes,
In April 2024, Sophos forged a strategic partnership with Tenable to introduce Sophos Managed Risk, a service dedicated to vulnerability and attack surface management. Leveraging Tenable’s exposure management technology through a dedicated Sophos team, the collaboration aims at fostering seamless cooperation between MDR and vulnerability management. Through comprehensive reporting and prioritization on vulnerabilities, this collaboration aids in effectively addressing use cases like risk mitigation through enhanced visibility of attack surfaces, prioritization of patches, and swift identification of emerging risks through alerts concerning new critical vulnerabilities.
The IDC MarketScape report mentions that Sophos has collaborated on numerous projects involving Microsoft telemetry, particularly around issues like email compromise, with the objective of delivering tangible security benefits to its clientele.
Reaffirming our commitment to the small business segment, where numerous organizations utilize Google productivity tools instead of Microsoft’s suite, Sophos offers integration with Google Workspace within Sophos MDR and Sophos XDR offerings at no additional cost.
Access the Excerpt
To delve deeper into why Sophos was recognized as a Top Performer in the 2024 IDC MarketScape for European Managed Detection and Response, view the excerpt here.
Further Validation from Customers and Analysts
Sophos’ designation as a Top Performer in the 2024 IDC MarketScape for Managed Detection and Response Solutions in Europe aligns with various endorsements from customers and third-party validations received by Sophos MDR, including:
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