OpenAI’s company knowledge wants access to all of your internal data

Jeff Pollard, VP/principal analyst for Forrester, said trust, or the lack of trust, is the most critical background factor in this announcement.

“Whether it’s Microsoft Copilot M365, Gemini Enterprise, Anthropic Claude Enterprise Access, and now OpenAI company knowledge, the choice is really between the devil you know — the vendor you already work with — and who do you trust?” Pollard said. “The capabilities across all these solutions are similar, and benefits exist: Context and intelligence when using AI, more efficiency for employees, and better knowledge management.”

But Pollard said the risks of such an offering are equally important. “Data privacy, security, regulatory, compliance, vendor lock-in, and, of course, AI accuracy and trust issues. But for many organizations, the benefits of maximizing the value of AI outweigh the risks.”

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AndyC

Andy Curtis is an award-winning security consultant, researcher and public speaker. He has been working in the computer security industry since the early 1990s, having been employed by state and federal government, leading healthcare and banking providers across three continents. He has given talks about computer security for some of the world’s largest companies, worked with law enforcement agencies on investigations into hacking groups, and is a regular voice on TV and radio explaining IT security threats.

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