How two companies are moving AI prototypes to production

He offered a number of examples involving AI in production. The company, for example, built a migration buddy agent to help customers move from legacy products to strategic portfolios. The agent performs customer lookups, product validation, offer validation, compliance checks, and contract reviews.

“There’s a human in the middle taking a look at it, but [it] provides output to the sales agent, which is significantly reducing time involved in increasing responsiveness and customer satisfaction,” Alexander said.

“We put teams together and identify a specific problem, then both business leaders and technical leaders build up the agent and test before deployment,” he said.

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AndyC

Andy Curtis is an award-winning security consultant, researcher and public speaker. He has been working in the computer security industry since the early 1990s, having been employed by state and federal government, leading healthcare and banking providers across three continents. He has given talks about computer security for some of the world’s largest companies, worked with law enforcement agencies on investigations into hacking groups, and is a regular voice on TV and radio explaining IT security threats.

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