Magnificent recognition: Sophos honored as a Gartner® Peer Insights™ Customers’ Choice for Managed Detection and Response (MDR) Services for the second time
The challenge for many organizations lies in the intricacy and expenses associated with recruiting, training, and retaining a highly skilled team of security operations analysts. Establishing and maintaining your 24/7 threat detection and response function is financially unattainable for numerous businesses. This is why an increasing number of IT professionals are entrusting their security operations to a reliable partner like Sophos.
Exceptionally praised by customers: Voted a 2024 Gartner Customers’ Choice vendor
Sophos MDR stands out as the most reliable managed detection and response service, acclaimed by customers for its exceptional performance. It brings us great joy to announce that Sophos has been recognized as a Customers’ Choice vendor in the 2024 Gartner Voice of the Customer report for Managed Detection and Response for the subsequent year.
As per verified customer reviews, Sophos is acclaimed as the top-rated (4.9/5.0) and most-reviewed (344 reviews) vendor in the report. With this accolade, Sophos is the exclusive vendor distinguished as a 2024 Customers’ Choice vendor across the Endpoint Protection Platforms, Network Firewalls, and Managed Detection and Response sectors.
Discover more in the 2024 Gartner Voice of the Customer report for MDR
Sophos was recently acclaimed as the leading MDR service overall in G2’s Fall 2024 Grid Report, drawing on customer feedback.
The world’s most trusted MDR service: Safeguarding 25K+ customers
Marking a significant achievement, Sophos now protects over 25,000 organizations through the Sophos Managed Detection and Response (MDR) service – surpassing all other MDR providers in customer numbers.
Our elite teams comprising security analysts, incident responders, threat researchers, and engineers ensure unmatched protection to organizations of every size and sector across the globe. The breadth and depth of our experience empower us to consistently deliver superior cybersecurity results, swiftly identifying and neutralizing sophisticated attacks.
What sets Sophos apart for managed detection and response? Sophos MDR is tailored to suit your requirements:
- Adaptable: Equipped with multiple service tiers and threat response modes tailored to suit your organization’s demands. Authorize the Sophos MDR team to conduct comprehensive incident response operations, or collaborate with your internal security operations team to address cybersecurity threats.
- Interoperable with existing tools: Sophos can supply the necessary technology from our award-winning range, or our analysts can utilize your current cybersecurity technologies through a broad array of seamless integrations.
- Comprehensive incident response: With the Sophos MDR Complete tier, we offer limitless incident response services, with no limitations or additional charges in case of a breach. Our elite team goes beyond the confined threat containment measures of other MDR services, capable of executing extensive response actions to disrupt and entirely eradicate adversaries.
- Breach Protection Warranty: Benefit from financial coverage and peace of mind in the event of a breach. Our Breach Protection Warranty by Sophos covers up to $1 million in response expenses for eligible customers.
- Leading-edge threat intelligence: Sophos X-Ops is a collaborative task force uniting extensive expertise across the threat landscape to defend against even the most complex threats.
To explore customer testimonials about our service, peruse numerous independent, verified reviews on Gartner Peer Insights and G2.
A scalable service: Designed to expand
Managed Detection and Response (MDR) stands out as one of the most popular and rapidly evolving sectors in cybersecurity. It’s no surprise to Sophos, which is why we developed an MDR service capable of delivering superior cybersecurity outcomes to hundreds of thousands of customers. With over 25,000 customers already benefiting from Sophos MDR, we are just scratching the surface. We ensure the scalability of the service by concentrating on:
- Completely scalable technology platform: Sophos MDR is established on the cloud-native Sophos Central platform, ensuring high availability across multiple data centers. Over 600,000 organizations trust the Sophos Central platform to supervise and safeguard their endpoint security, firewalls, email gateways, and more.
- Recruitment and advancement of analyst talent: We invest in securing top talent for our elite teams, offering training and fostering the finest cybersecurity practitioners in the industry. We employ hundreds of professionals skilled in threat intelligence, analysis, data engineering, data science, threat hunting, adversary tracking, and incident response.
- Efficiency via automation: Initial triage and threat investigation tasks are automated, ensuring that human-led tasks are promptly routed to the correct individual at the appropriate time.
- Partner-centric MDR service: Our adaptable deployment models allow Sophos partners to expand their operations by jointly managing or providing their tailored MDR services, or by retailing Sophos MDR to offer an “Instant SOC” to their customers.
Recognized by industry experts
The most esteemed industry experts acknowledge the effectiveness of the Sophos MDR service through their comprehensive evaluations:
Experience Sophos MDR today
With exceptional service, top-notch customer ratings, and impressive accolades in independent assessments, it’s no wonder that Sophos MDR is the favored choice of more organizations than any other provider.
To delve deeper into Sophos MDR and explore how we can assist you, connect with one of our cybersecurity experts today.
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Gartner, Voice of the Customer for Managed Detection and Response, Peer Contributors, 28 November 2024.
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Gartner Peer Insights content comprises the perspectives of individual end users based on their personal encounters with the vendors listed on the platform and should not be interpreted as factual statements, nor do they reflect the views of Gartner or its affiliates. Gartner does not support any vendor, product, or service depicted in this content, nor does it provide any warranties, expressed or implied, regarding the accuracy or comprehensiveness of the content, including any warranties of merchantability or suitability for a particular purpose.
Gartner does not endorse any vendor, product, or service depicted in its research publications and does not suggest to technology users to choose vendors solely based on the highest ratings or other designations. Gartner’s research publications represent the opinions of Gartner’s research organization and should not be perceived as irrefutable facts. Gartner renounces all warranties, expressed or implied, concerning this research, including any warranties of merchantability or suitability for a particular purpose.
This illustration was issued by Gartner, Inc. as part of a more extensive research document and should be analyzed in the context of the entire document. The Gartner document is available upon request from Sophos.
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