What is Unified Solution Management (USM)? Clarification on integrated endpoint management
According to Hochmuth, “The sheer volume of data produced by numerous devices operating on diverse systems is extremely disordered.
According to Hochmuth, “The sheer volume of data produced by numerous devices operating on diverse systems is extremely disordered. This is an ideal scenario for an AI application that could analyze data, assist in finding necessary information, or even more importantly, automate a substantial part of the manual updating, upgrading, configuration – the responsive tasks carried out by IT operations personnel. Predicting when someone might require a solution before an issue arises: AI could greatly aid in this.”
Cipolla from Gartner highlights the rise of self-ruling endpoint oversight (SEO), a phrase that indicates the fusion of USM and DEX, along with enhanced automation and AI-supported functionalities. “The concept is to remove human intervention from the research and groundwork, and give them authority over the automation,” mentioned Cipolla.
As per Cipolla, numerous USM vendors have already started integrating SEO-like capabilities into their systems. However, this technology is still in its initial stages, indicating that it will probably take a minimum of a couple of years before SEO tools are more advanced and widely adopted by businesses. “It’s not a finished product yet, it’s a futuristic notion, it’s a theory. When the vendors refine their concepts, it gains traction in the market,” he explained.
