OpenAI resolves problems with ChatGPT following a disruption that impacted certain users

It is widely acknowledged that temporary disruptions are anticipated within every cloud-based platform, and AI chatbots designed for consumer interaction like ChatGPT, Mistral Le Chat, and Microsoft CoPilot are no different.

According to Bradley Shimmin, the primary analyst focusing on AI platforms, analytics, and data management at the research organization Omdia, “disruptions do not attract much attention for two primary reasons.” First, these services operate asynchronously with highly fluctuating response times that are considered standard. Second, they are generally not utilized in critical situations, which diminishes the significance of downtime compared to scenarios where they are utilized in such a manner.

In fact, disruptions are prevalent even among major cloud service providers offering critical services such as Amazon Web Services, Google, and Microsoft. Therefore, there is no cause for alarm if an AI chatbot encounters a temporary disruption, as mentioned by Pareekh Jain, the CEO of EIIRTrend & Pareekh Consulting. Nevertheless, all eyes are on OpenAI to observe how they address the disruption, which could indicate their future success and the reliability and security of AI moving ahead, according to Jain.

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AndyC

Andy Curtis is an award-winning security consultant, researcher and public speaker. He has been working in the computer security industry since the early 1990s, having been employed by state and federal government, leading healthcare and banking providers across three continents. He has given talks about computer security for some of the world’s largest companies, worked with law enforcement agencies on investigations into hacking groups, and is a regular voice on TV and radio explaining IT security threats.

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