La Trobe University shifting workloads onto AWS

La
Trobe
University
is
pushing
workloads
into
the
cloud,
as
part
of
a
multi-pronged
“University
of
the
Future”
strategy.

La Trobe University shifting workloads onto AWS

La
Trobe
University
is
pushing
workloads
into
the
cloud,
as
part
of
a
multi-pronged
“University
of
the
Future”
strategy.

The
university
partnered
with
Optus
for
the
strategy,
which
was
conceived
when
the
onset
of
Covid-19
highlighted
a
need
for
La
Trobe
to
modernise
its
business
processes.

La
Trobe
is
also
pursuing
a
wireless-first
connectivity
strategy,
and
has
rolled
out
a
new
contact
centre.

Replacing
its
end-of-life
data
centres,
which
otherwise
needed
“considerable
capital
investments”,
the
university
said
80
percent
of
its
core
server
and
storage
infrastructure
is
now
on
a
VMware
cloud
hosted
on
AWS.

The
software-defined
data
centre
model
it
now
uses
is
more
flexible
and
provides
better
business
continuity.

The
shift
involved
migrating
500
virtual
machines
to
the
cloud,
and
a
backup-as-a-service
platform
covers
the
cloud
infrastructure,
the
remaining
on-premises
infrastructure,
and
future
public
cloud
workloads.

The
university’s
contact
centre
also
moved
to
the
cloud,
using
Optus’
Cloud
Contact
Centre
running
on
the
NICE
CX
One
digital
interaction
platform.

Putting
the
contact
centre
in
the
cloud
means
agents
can
be
deployed
anywhere
they
have
connectivity. 

The
network
revamp
involved
rolling
out
4000
Cisco
wi-fi
6
access
points
across
seven
campuses,
in
a
software-defined
network
architecture,
with
the
same
vendor
providing
network
security.

That
gives
students
the
same
connectivity
experience
regardless
of
which
campus
they’re
logging
in
from,
Optus
said.

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